CCI DG says Google abused dominant position: Win for SAM, work cut out for AZB, ELP [UPDATE-1]

Shardul Amarchand Mangaldas has won a favourable landmark report from the Competition Commission of India (CCI) director general for its client Bharat Matrinmony and an NGO against internet giant Google, which was represented by AZB & Partners and Economic Laws Practice (ELP), reported The Economic Times.

Shardul Amarchand represented Bharat Matrimony and APJ-SLG Law acted for Consumer Unity and Trust Society, which filed the original complaints against Google.

The CCI’s director general found that Google had abused its dominant position, favouring its own non-search businesses over that of rivals such as MakeMyTrip or MapMyIndia, while Flipkart alleged that the rank of its Google results “appear to have a correlation with the amount of money Flipkart spends on SEM (search engine marketing) advertising on Google”.

A total of 30 internet companies’ submitted responses to the CCI, according to the ET, though one of the world’s largest ad buyers, GroupM, reportedly responded that it had “not faced any problems” in its usage of Google services.

The ET reported that:

The commission’s report finds Google liable on two counts. First, Google’s proprietary content supersedes relevance of the search by an individual. This means, for example, even though Moneycontrol.com may have a higher hit rate for a stock market search in India, Google Finance links are given priority. Similarly, Google Hotels gets preference over other travel portals that may have higher traffic and therefore mathematically more appropriate as first results of a search.

The second is that the sponsored links thrown up after a search are dependent purely on the amount of advertising paid to Google, and sometimes even supersede the link of the actual trademarks being searched. Flipkart, in its observation, said it has found search results to have a direct correlation with the amount of money the ecommerce portal spends on Google advertising. A Flipkart spokesman declined comment on the company’s response.

Google must respond to the findings by 10 September, after which it will face the seven-member CCI in hearings, which could allow the anti-trust regulator to impose restrictions on Google’s business in India or fine it up to 10 per cent of its annual revenue of $66bn.

Update 1: The director general solicited comments from the following companies:

Internet companies

  • Microsoft
  • Yahoo
  • Rediff
  • Interactive Corp
  • Facebook
  • Octothorpe

Travel / maps

  • Makemytrip
  • Trip Advisor
  • Yatra
  • Cleartrip
  • Nokia / Here Maps
  • MapMyIndia

Other online

  • Flipkart
  • JustDial
  • Info Edge (runs Naukri and Simply Married)
  • Times Internet
  • Times Business Solutions
  • Network 18
  • Media2win

Ad agencies:

  • GroupM
  • Lintas
  • Madison
  • Contract Advertising
  • TLG India
  • Hungama Digital Solutions
  • Web Chutney
  • Facebook FCB ULKA
  • Rediffusion
  • Y&Rediff
  • Ogilvy & Mathers

Comments

Alias 31 Aug 2015, 02:42
+4 -4
Woww!!! Thats the second big ticket 'disputes' victory for SAM... First Nestle n then this... Way to go SAM...
Seriously? 31 Aug 2015, 04:12
+7 -3
The DG is the CCI's investigative arm - the CCI is the adjudicator and has the powers to deviate from the DG's report which is not binding on the CCI. This perhaps explains why the CCI has a hearing! Very premature to say AZB lost and SAM won when nothing has been decided yet. SAM clearly needs all publicity it can garner but this is a sad one. AZB may have lost a number of recent matters but is now slowly bouncing back.
Trial by media? 31 Aug 2015, 04:35
+1 -0
How does a newspaper quote directly from the DG report? Are these documents not meant to be confidential?
hahaha 31 Aug 2015, 05:06
+2 -0
Come on! Google can't crawl it? Search it?
The T 31 Aug 2015, 06:32
+0 -2
The DG office releases a part of the report in the public domain.
Shocking 31 Aug 2015, 08:57
+0 -0
And that is not a breach? Does the DG office need to garner public support to "win" its case? Sickening
Sicko 31 Aug 2015, 18:39
+0 -0
Why sickening? Don't the judges hearing a case quote from their judgment - which is released only later. The DG has come to its conclusion - the members of the CCI will now decide on what the DG has presented. Are these proceedings meant to be in camera?
Lawyer much? 1 Sept 2015, 04:45
+0 -0
What judges leak documents prior to decisions being published?
Too much Legal 1 Sept 2015, 16:11
+0 -0
Instead of reciting the entire judgment in court....the crux is read out in open court. That's what I have seen. The "full" judgment is available only later with the court registry. If you want I can arrange for a "True Copy" ...but pls pay the fee for that.
Lawyer much? 2 Sept 2015, 08:03
+0 -0
[quote name="Too much Legal"]Instead of reciting the entire judgment in court....the crux is read out in open court. That's what I have seen. The "full" judgment is available only later with the court registry. If you want I can arrange for a "True Copy" ...but pls pay the fee for that.[/quote]

That is only once the decision is final - is it final here> Has a decision of guilt been made? The answer is NO. One can only see the forces behind at play. *Disgust*
The T 2 Sept 2015, 07:38
+0 -0
Its not garnering public support. And the DG report is not a final report on the merits of the case. It is open for discussion and critique (whatever is not protected by confidentiality and price sensitive information). The DG office does not have to "win" or "lose" anything, it has not stake in the outcome. Seriously, the people on here......
tripe 3 Sept 2015, 07:45
+0 -0
Agree - wikileaks age - all is acceptable.
The T 2 Sept 2015, 07:42
+0 -0
And hey Kian, why the click bait heading in the article? SAM did not "win" anything nor did AZB "lose". The DG Report is an investigative report, not the result of traditional adversarial advocacy in court.
kianganz 2 Sept 2015, 08:11
+0 -0
If the DG report had completely exonerated Google, sure it would have been a win for AZB-ELP.

But more philosophically, how do you define win or lose? One way of doing so is asking if your client is happy with the outcome.

Since the DG's report is almost entirely against Google and in agreement with the complainants, it looks like a bit of a victory for BharatMatrimony and CUTS.

Hence it's not too much to say that it's a bit of a win for SAM, and that AZB-ELP now have their work cut out before the CCI to ask them to ignore the DG's prima facie findings.
Academic Question 31 Aug 2015, 05:24
+1 -0
What's the way forward for Google's counsel; how does one get out of a factual case like this? If this report is something to go by, looks like Google did indulge into anti competitive practice.
@seriously? 31 Aug 2015, 06:36
+0 -0
what are the recent matters that AZB has lost?
Not relevant 31 Aug 2015, 09:42
+3 -2
"WON" a favourable landmark report?
Phantom 31 Aug 2015, 12:10
+1 -0
DG Report is not a victory or defeat for anyone. CCI has in past rejected findings of DG in several cases. Will be interesting to see how things proceed before CCI.
Menace 1 Sept 2015, 14:53
+0 -0
Exactly..
Perspective 31 Aug 2015, 12:29
+4 -0
Forget about SAM and AZB, this report is landmark! Everything you believed about the internet, and about the super-cool guys at Google who did no evil, is wrong. That's the story here.
True Story 31 Aug 2015, 13:20
+3 -0
[quote name="Perspective"]Forget about SAM and AZB, this report is landmark! Everything you believed about the internet, and about the super-cool guys at Google who did no evil, is wrong. That's the story here.[/quote]

True story is that funding of litigation is by Microsoft!
hahaha 31 Aug 2015, 14:05
+1 -0
More like Flip kart, mMyt, TripAdvisor and other indian Internet companies!
Lawl 31 Aug 2015, 17:15
+1 -0
Did they fund tripadvisor, flipkart, yatra, cleartrip, makemytrip, a well? They sure have a lot of money.
True??? 1 Sept 2015, 04:43
+0 -0
What judges quote from a judgment prior to its release? It seems surprising that either the DG or the parties find it necessary to leak (confidential) documents pending proceedings?[quote name="True Story"][quote name="Perspective"]Forget about SAM and AZB, this report is landmark! Everything you believed about the internet, and about the super-cool guys at Google who did no evil, is wrong. That's the story here.[/quote]

True story is that funding of litigation is by Microsoft![/quote]

Kian -- is that true?
Evil Engine 31 Aug 2015, 18:41
+0 -0
Hi Editor, Could you also post something on Google's troubles with the antitrust regulators in Europe?
Guest 1 Sept 2015, 16:33
+0 -0
What's wrong even if Google puts up their companies 1st in order when a search is done? It's a business!
Exactly 2 Sept 2015, 06:11
+0 -0
This is what I don't understand. Is there some obligation on Google to be fair to others? Why would that be? I mean, it's not like we require other people to be fair and non-discriminatory. I mean, Airtel can totally discriminate against WhatsApp because it wants you to use its messaging apps, so it can charge you extra for whatsapp (or make WhatsApp unavailable on Airtel internet). That would be totally cool right?

NO.
Because people in positions where they can impact other businesses through a level of user dependence are required under competition law (and hopefully soon under telecom law) to act in a fair, unbiased, and non-discriminatory manner. That's the point of the law. Google cannot put it's own companies first unless they're the most relevant. That's unfair to users who are led to believe that the first result is most relevant, and to others making services that compete with Google in the downstream market, as they're being pushed off the top of the search page.

In the long run, competitors of Google's "companies" will no longer have the users required to fund innovation and will slowly die out. You'll then be stuck with Google, the internet behemoth, with no competition and, therefore, no reason to innovate itself, leading to worse services. This is already true for search services, where they are so large that they can put results at the top of their page even when these results aren't the most relevant (but instead belong to their own companies)
Menace 2 Sept 2015, 06:07
+0 -0
well, the idea is - that if a company in a dominant position in one field (market) say search engines, uses its dominance in the market for search engines to obtain a dominant position in the market for say google ads.. it harms competition in the latter market which may ultimately harm the consumers. in theory if a company obtains a dominant position it may lead to a rise in prices, less innovation etc.

so the concern is not merely that 'its business' shows up first.. rather i assume that the concern is that companies will eventually have no idea but to pay advertising fees to google if they want their listings to be displayed.
SAMMY BOYS 2 Sept 2015, 08:04
+0 -0
[quote name="Menace"]well, the idea is - that if a company in a dominant position in one field (market) say search engines, uses its dominance in the market for search engines to obtain a dominant position in the market for say google ads.. it harms competition in the latter market which may ultimately harm the consumers. in theory if a company obtains a dominant position it may lead to a rise in prices, less innovation etc.

so the concern is not merely that 'its business' shows up first.. rather i assume that the concern is that companies will eventually have no idea but to pay advertising fees to google if they want their listings to be displayed.[/quote]

SAM's lawyers seem pretty busy ^^^
Haha 2 Sept 2015, 09:11
+0 -0
[quote name="SAMMY BOYS"][quote name="Menace"]well, the idea is - that if a company in a dominant position in one field (market) say search engines, uses its dominance in the market for search engines to obtain a dominant position in the market for say google ads.. it harms competition in the latter market which may ultimately harm the consumers. in theory if a company obtains a dominant position it may lead to a rise in prices, less innovation etc.

so the concern is not merely that 'its business' shows up first.. rather i assume that the concern is that companies will eventually have no idea but to pay advertising fees to google if they want their listings to be displayed.[/quote]

SAM's lawyers seem pretty busy ^^^[/quote]

Looks like they have the time to comment on Legally India, which is pretty vela in my book
Menace 2 Sept 2015, 09:27
+0 -0
LOl. No. I am pretty vela.. but not on behalf of SAM. I am vela in my own time thank you very much
ERR....OR? 3 Sept 2015, 10:14
+3 -0
SAM has "won a favourable landmark report"? It does not even make sense. The only "victory" SAM has achieved (i.e if you are fixed on looking for one) is that they made out a prima facie case. SAM has nothing to do with the DG's Investigation. In fact, he is expected to carry out an independent probe and not even be influenced by the views expressed in the prima facie order. Expecting Google to take a hit though.