Game changer? Amarchand forays into LPO-style practice to improve due diligence & volume work

Amarchand Mangaldas’ Mumbai has started a volume-focused transactional support practice, which the firm is continuing to trial hoping to offer clients better due diligence and commoditised advice.

Legally India understands that the new department dubbed transaction support group (TSG), was started around a year ago and now consists of around 30 lawyers, who are based in Amarchand’s Mumbai Peninsula Chambers offices in Lower Parel.

In particular, the TSG is believed to be targeting on due diligence of corporate transactions, litigation and real estate deals, as well as specialising in property conveyancing.

One of the aims with the TSG is to provide a team to clients that has greater specialisation on such work, which is often handled by junior associates with only very little practical experience.

Growing a team that specialises in commoditised, higher volume but often lower-margin work, rather than as a learning ground for young lawyers, is hoped to provide a better service and end product.

It is understood that no fixed recruitment policies or intentional salary differential is in place for members of the TSG at present, though the initiative is still a work-in-progress, on which the firms’ management will only take a final call in the coming months.

Amarchand senior partners confirmed that a TSG had been started, but declined to comment when contacted by Legally India.

Besides requiring similar technology and processes as Indian legal process outsourcing (LPO) firms, which sell TSG-style services to law firm and in-house departments, Amarchand’s efforts in the space mirror those of UK-headquartered firm Addleshaws.

Addleshaws started a Manchester-based transaction services team (TST) around four years ago, which had handled more than 3,000 matters by late last year, reported The Lawyer.

Unlike an LPO, a TSG or TST is intended to be tightly integrated into the existing firm and transaction teams, while taking advantage of the efficiencies of optimising technology use and structuring the workflow around the types of transaction that do require much variation from deal to deal.

Comments

acapulko 25 Apr 2014, 13:12
+10 -4
hOW DOES OPENING A TSG group which helps in due diligence etc equate to having a LPO style practice? Basically AMSS seems to have formed another team .....
True Story 25 Apr 2014, 13:30
+42 -4
TST associates get half of what others get. Amarchand bewakoof acha banata hai.
pseudo lawyer 25 Apr 2014, 14:09
+40 -5
bewakoof nahi "c*&%$#a" accha banata hai
True Story Part 2 25 Apr 2014, 18:52
+6 -3
Another fact: TST associates get hired on the so famed Day Zeros of law schools. Blame your stars. :)
Scooters-S 25 Apr 2014, 19:28
+1 -0
incorrect
os 25 Apr 2014, 14:14
+16 -2
Which basically buttresses the fact that diligenc is in fact "lesser lawyering"
Dazed and Confused 25 Apr 2014, 14:16
+23 -4
This is a very rational response to market conditions and client unwillingness to pay inflated prices for the modestly accomplished AMSS juniors.

Anyone who has hired from AMSS's PQE 2-7 cadre knows how poorly these people are trained. Any in-house counsel who has hired AMSS for this level of work knows what a bad value the firm offers. With high-quality, well-trained lawyers in the US, UK, Australia and NZealand doing this work for rates that are more competitive in rupee terms, AMSS has to try something. An electronic disclosure room can be accesed from anywhere - why overpay for puff-chested, poorly supervised AMSS juniors? Better to start a product line aimed for this work than continuing to discount ferociously and damage your core brand.
Anish 25 Apr 2014, 14:28
+11 -1
[quote name="Dazed and Confused"]This is a very rational response to market conditions and client unwillingness to pay inflated prices for the modestly accomplished AMSS juniors.

Anyone who has hired from AMSS's PQE 2-7 cadre knows how poorly these people are trained. Any in-house counsel who has hired AMSS for this level of work knows what a bad value the firm offers. With high-quality, well-trained lawyers in the US, UK, Australia and NZealand doing this work for rates that are more competitive in rupee terms, AMSS has to try something. An electronic disclosure room can be accesed from anywhere - why overpay for puff-chested, poorly supervised AMSS juniors? Better to start a product line aimed for this work than continuing to discount ferociously and damage your core brand.[/quote]

The poor quality of AMSS lawyers in the 0-7 year PQE bracket is true but it remains to be seen what can be accomplished by having a new 'team' for this. Seems more of a rebranding effort. AZB already tried an LPO model with Bodhi Global, which didnt work.
Alias 25 Apr 2014, 14:46
+9 -5
[quote name="Anish"][quote name="Dazed and Confused"]This is a very rational response to market conditions and client unwillingness to pay inflated prices for the modestly accomplished AMSS juniors.

Anyone who has hired from AMSS's PQE 2-7 cadre knows how poorly these people are trained. Any in-house counsel who has hired AMSS for this level of work knows what a bad value the firm offers. With high-quality, well-trained lawyers in the US, UK, Australia and NZealand doing this work for rates that are more competitive in rupee terms, AMSS has to try something. An electronic disclosure room can be accesed from anywhere - why overpay for puff-chested, poorly supervised AMSS juniors? Better to start a product line aimed for this work than continuing to discount ferociously and damage your core brand.[/quote]

The poor quality of AMSS lawyers in the 0-7 year PQE bracket is true but it remains to be seen what can be accomplished by having a new 'team' for this. Seems more of a rebranding effort. AZB already tried an LPO model with Bodhi Global, which didnt work.[/quote]


So basically I am reading two back to back comments that say that AMSS lawyers who have as much as 7 years of experience are poorly trained and are incompetent lawyers and bad value for money? (I am of course going to ignore the fact that till a few years back 7 years PQE could mean talking about an AM superstar Partner, who are all well acclaimed in the market even now)...

Since AM is generally considered to have one of the best rosters of lawyers in the country, I just wanted to understand from what stage of their career do you think an AM lawyer starts justifying/earning the reputation as a good lawyer? Not when they successfully lead transactions at 4-5 years PQE, I guess? Maybe 7.1 years PQE onwards, quite magically, after growing wings?
Dazed and Confused As Well 26 Apr 2014, 05:45
+12 -0
I am not sure what this will do to the AMSS brand. If you have a reputation for quality why dilute that reputation, as started happening with AZB with their LPO? Specially with firms such as S&R, TTA and Platinum in the market who are also focusing on quality without the attitude?

Alias also seems to have misunderstood the point about AM lawyers. If you recruit 100 lawyers, it is likely that 5 will be superstars, and 5 will be terrible. Training, culture and other factors have an impact on how the other 90 turn out. I am overstating this in order to make a point, but I think it is a valid one. There are plenty of AM lawyers who are fantastic. There are many who are not and perhaps that is partly due to the firm.
Blah!!! 29 Apr 2014, 11:43
+4 -0
Some seriously annoying points... if AMSS lawyers are not (generally) well trained, please let me know one Firm where they are.
Bruh 25 Apr 2014, 16:35
+11 -2
From what I heard, the team mostly consists of lawyers who were out of job after Bodhi Global shut down.
anonymous 25 Apr 2014, 15:02
+11 -12
The fact that you feel the need to quote two back to back posts immediately preceding yours, to reply, shows that you haven't reached 7.1 years PQE or that you haven't grown any wings yet.
Fees 25 Apr 2014, 15:58
+5 -1
Is AMSS dropping fees then as resources are lower cost.
Wait 25 Apr 2014, 19:16
+2 -1
So Amarchand will now pay its associates half and charge out half for the same work it's always done?
Giving clarity 25 Apr 2014, 20:40
+13 -4
Hi Kian! Let me give you some clarity about this.


1) TSG is not part of partnership and is handled by completely different people inside Amarchand
2) Salary is 6 lakhs per annum
3) Lawyers working in TSG are not designated as Associates but as legal executives, managers etc.
4) The main aim of TSG is to provide extra hand to AMSS main practices in the form of due diligence (This maybe extended to other areas of practice or might have) (Basic support)
5) Currently there is no policy in place where a lawyer working in TSG side can jump on the other side or main areas of practice of AMSS.
6) Promotion policy and designation is quite different compared to main areas of practice. In fact TSG is not headed by any partner AFAIK.
7) Most of the people working in TSG are lawyers who have graduated from non national law schools.
8) TSG is good for those who want to eventually handle the business side of law firms. (This was actually quoted by someone who is a biggie on TSG side)
9) It's very much a captive something in the lines of how magic circle remember etc
Guest 25 Apr 2014, 22:13
+9 -27
[quote name="Giving clarity"]Hi Kian! Let me give you some clarity about this.[/quote]

Hi Clarity! What a load of euphemisms and fibs.

1) TSG is not part of partnership and is handled by completely different people inside Amarchand

>> Completely different, so different that they have 4 arms and 8 legs I guess?

2) Salary is 6 lakhs per annum

>> Less than 50% of AMSS A-0 salary, really?

3) Lawyers working in TSG are not designated as Associates but as legal executives, managers etc.

>> A legal 'executive' ? Wow awesome

4) The main aim of TSG is to provide extra hand to AMSS main practices in the form of due diligence (This maybe extended to other areas of practice or might have) (Basic support)

>> An 'extra hand' is it? Like taking print outs and answering the phone?

5) Currently there is no policy in place where a lawyer working in TSG side can jump on the other side or main areas of practice of AMSS.

>> Wonder why?

6) Promotion policy and designation is quite different compared to main areas of practice. In fact TSG is not headed by any partner AFAIK.

>> I guess Cyril runs it personally because its so important

7) Most of the people working in TSG are lawyers who have graduated from non national law schools.

>> Like ILS Pune and Symby and the fake nationals like NLIU - Bhopal and NLIU- Jodhpur

8) TSG is good for those who want to eventually handle the business side of law firms. (This was actually quoted by someone who is a biggie on TSG side)

>> And what do the partners in the firm look after ?

9) It's very much a captive something in the lines of how magic circle remember etc

>> A captive 'something'

Are you from this TSG yourself by any chance?
Rings a Bell! 26 Apr 2014, 11:35
+0 -1
AMSS hired a few chaps from UPES,that dehradun colleG, say from their 2011 or 2012 batch who apparently was offered the same salary bracket and a different position. Considering this fact, this news is possibly 2/3 years old.

P.S Im not from UPES and this news is available on Bar and Bench and possibly on legallyindia.
Oh, I was one of those guys.! 28 Apr 2014, 08:03
+3 -2
But I quit within 20 days of joining. AMSS was not clear about what this practise was. 3 years since, I've made it alight in life. At the cost of sounding arrogant, actually better than most senior associates at Big Law firms. Thank you for remembering though. Cheers.
jingle bell 29 Apr 2014, 05:22
+0 -3
my my my... weren't u supposed to be in delhi ? and u still replying, eh ?

btw, AMSS tried to call few more chaps from UPES, only to hear a strong 'NO' on its face..even to the extent of few, who are working as associates in middle tier law firms..!!
pitch 26 Apr 2014, 02:26
+15 -1
Not convinced that TSG associates are better trained for due diligence. They are just paid less. That's ok, a job is a job and it is good experience too being in TSG am sure- but.. it is probably marketing puff for anyone at the form to pass off what is restructuring for cost-cutting as quality hike.
TSG-UU 26 Apr 2014, 10:13
+9 -0
Kian,

Some facts as I know :

1) The salary in TSG is about 60% of usual at A0 level.

2) There are also some people from National Law Universities (some take it with the hope of eventually moving to mainstream)

3) Its an experiment to cut costs - nothing else.
TSG 26 Apr 2014, 06:39
+10 -1
This TSG is better than some so called boutique law firms, especially operating in bangalore who do not pay even 6 lakhs..
Dazed and Confused 28 Apr 2014, 11:30
+1 -0
Have you retained them for work? How would you describe the difference between TSG and the usual experience with AMSS?
Con 29 Apr 2014, 06:57
+0 -1
Do u work at an lpo, or a lawfirm?
Guest 26 Apr 2014, 16:52
+1 -0
@ Kian:

Any idea if AMSS is revising its A0 salary ???
Toru Dutt 26 Apr 2014, 18:46
+0 -1
it is an lpo job and in LPO's you do not need to be trained lawyer to work.
Game changer! 28 Apr 2014, 08:15
+22 -3
The timing of the article is interesting given that an issuer has had to withdraw a DRHP filed with SEBI due to AMSS missing out on disclosing litigation papers which had been provided to them. The merchant banking world is fuming at the teams in AMSS. They should really look at the quality of the work. There is no sense of responsibility among juniors as they know the partners are uninterested in reviewing stuff. AMSS is a proud institution, they should protect their reputation and not try and get into cheap money saving antics. Come on AMSS!!
Guest 28 Apr 2014, 10:17
+5 -0
[quote name="Game changer!"]The timing of the article is interesting given that an issuer has had to withdraw a DRHP filed with SEBI due to AMSS missing out on disclosing litigation papers which had been provided to them. The merchant banking world is fuming at the teams in AMSS. They should really look at the quality of the work. There is no sense of responsibility among juniors as they know the partners are uninterested in reviewing stuff. AMSS is a proud institution, they should protect their reputation and not try and get into cheap money saving antics. Come on AMSS!![/quote]

Which Amss office was it? Delhi?
Curious Cat 28 Apr 2014, 10:39
+5 -0
And which deal? Which team?
Vespa 28 Apr 2014, 11:49
+1 -2
Bangalore team.
Guest 28 Apr 2014, 13:43
+7 -1
Ah.. heard the Delhi team had messed up on a few deals as well. They clearly don't hold a candle to the Bombay capital markets team.
Guest 2 28 Apr 2014, 15:17
+4 -1
Does Delhi even have or need a real capital markets team. Asking as AZB and Luthra have cut back significantly on Delhi capital markets. It's obvious that it can be run out of Bombay. AMSS, Luthra, JSA and S&R are clear examples of having at least 2-4 capital markets partners in Bombay running all India teams.
Guest 28 Apr 2014, 16:09
+6 -1
The practice can be easily handled from Bombay. The Delhi team does well at appearing busy though. The junior associates may still have work, but the rest get paid for just showing up!
Guest 29 Apr 2014, 10:52
+3 -0
Who was AMSS representing? Was it underwriters' counsel or company counsel? Surely there were other firms involved.
Guest 29 Apr 2014, 11:25
+4 -0
Underwriters. Link Legal were for the company.
Blah!!! 29 Apr 2014, 11:46
+3 -0
Well then of course the company was a GMR group company...
Alumni from some NLU 28 Apr 2014, 08:32
+4 -1
Hope that the model works, atleast, most of the students from the other law schools (apart from top 3 N schools) will manage to get placed.