Starting up a legal process outsourcing (LPO) business may be a perceived goldmine and en vogue these days but it takes more than just office, staff and website and most start-up LPOs are wasting their time, warns SDD Global Solutions’ Sanjay Bhatia.

Legal process outsourcing (LPO) companies have come under the spotlight after the the recent Balaji Chennai High Court writ petition and the Bombay High Court’s decision in the Lawyers Collective v. Ashurst case. The cases have created significant uncertainty, argues SDD Global’s Sanjay Bhatia, although for the most part it has been a false alarm for LPOs.